It’s that time of year again, our silly season where customers are fixing their vans to go on holiday!
Just like you we like some time off too and we have a perfect storm brewing for early next week (31st of July to be precise!) where we will have more staff away from work than we’d ideally like.
We will be running reduced staff in the warehouse early next week and this is a heads up to say, please order in time as not as many packages as we’d like to get out the door will actually be going out of the door.
To try and pre-empt a flurry of grumpy customers who email to say “I paid extra for next day delivery”, orders will be picked, packed and shipped on first come first served basis and we will do our utmost to ship as much as we can with the shipping service you selected at checkout, we don’t want orders sat in the tray just as much as you don’t want a delay in receiving your package.
To save us from replying to the same type of emails over and over again, anyone who decided not to read the big red banner at the top of every page on the webshop will be simply sent a link to this page!
Normal service will resume on Wednesday the 2nd of August as we try and clear the backlog.
Please be careful to make sure you order everything you need as office staff will be in the warehouse packing orders and we may not get to your “I forgot to order something, can I tag it on to my current order” email until it’s shipped.
Happy Holidays!
Simon.